Shipping and materials:

 

All items are carefully wrapped in recycled and/or reusable, environmentally friendly products.

most packages are shipped via UPS. a tracking number is sent to email provided in checkout.

Returns:

 

Damaged on arrival:

 

Sales:

 

International Shipping:

If you are unhappy with your order, please initiate return within 10 days of receiving package. All return shipping is at customers expense. If item(s) is damaged upon return shipment to Batton Clayworks, no refund will be rewarded. If these guidelines are met, a full refund, minus $15 will be processed within 10 days of safely returned item(s).

All sales are final after 10 days of arrival.


We are very thorough, but things do occasionally happen.

Damages are to be reported as soon as possible. please include photo documentation. No action can be taken if we are not notified within 5 days of arrival. Email or text images.


When items go on sale, or discount coupons are applied, ALL SALES ARE FINAL.

 

If you have inquiries about overseas shipping, please contact us directly and we will get a quote for you. Thank you for your patience.